At WeHostMacs.com we like to solve your issues / concerns the first time
you contact us. This works to both of our advantages. You get your issues
fixed right away and we can clear our time for projects that will produce a
better service for you.

1.) If there is a network or server problem




If there is a network disturbance, then we already know about it and
calling us will only divert resources from solving the problem.
If the problem persists for more than 30 minutes and you have
gone to the "Announcements / Status" page and it doesn't have
any information about what is happening, then by all means
please give us a call.

When pointing to our DNS servers please use the following:

ns1.in-depth.com
ns2.in-depth.com
ns3.in-depth.com

Note: It may take anywhere between 5 minutes and 48 hours
for your domain to resolve to our servers. (Typical is less than 8 hours)

Domain name registration is free for one year with a colocation signup.
Limit one domain per signup; specialty domains not included. Same
domain name renewal is also free with corresponding colocation
annual renewal.

Click on this link to register your domain name.

List of eligible domains follows:

.com
.net
.org
.biz
.name

If the domain that you want is not listed, you will receive a $15 dollar
discount toward registration of the domain of your choice (if we are
able to register it).

We will use your contact information on file for the registration, unless
otherwise instructed.

Once the domain name is registered, it usually goes live immediately,
but sometimes can take up to 24 hours.

1) Make sure that the domain name is unlocked.

2) Make sure that the admin contact email address is valid. You will
be receiving an email to validate the transfer and approve it.

3) Provide us with the domain name secret.

4) If you are unsure of how to do any of the previous steps, we can do
this for you if you provide us access to the current registrar's control panel
(login information for your domain name will be needed).

We will use your contact information on file for the registration, unless
otherwise instructed.

Once the request is made you will receive an email that will ask you to
approve the transfer and once approved it can take up to 5 days for the
transfer to be completed and the domain to update across the internet.

Yes, but we don't recommend it and here is why.

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if you are running your own DNS server we will provide you with
the assigned IP's.

Please use the following nameservers:

ns1.in-depth.com
ns2.in-depth.com
ns3.in-depth.com

When pointing to our DNS servers please use the following:

ns1.in-depth.com
ns2.in-depth.com
ns3.in-depth.com

Note: It may take anywhere between 5 minutes and 48 hours for your domain to resolve to our servers. (Typical is less than 8 hours)